Terms & Policies
Payments
According to GNTO regulations, an initial deposit equal to 30% of the total cost of stay is required to confirm a reservation. The deposit is payable via bank transfer or credit card (Visa/MasterCard). As soon as the deposit is cleared we will email you the reservation voucher.
The initial deposit is non-refundable.
The remaining balance (70%) is payable 30 days before the expected day of arrival. No refunds will be made during the last 30 days before the expected day of the arrival.
Agreement
Upon reservation confirmation, the guest is considered fully aware and in agreement to our policies.
Damages
We do not take responsibility for any loss or damage of personal property
Pets
Pets are generally welcome; however, it is mandatory that the guest notifies us before the reservation is confirmed.
ACCOMMODATION
A warm welcome
Check in: 16:00
Check Out: 11:00
Open: All year round
Cancelation policy
31 days or more
The deposit is non-refundable even if the cancellation is made 31 days or more before the scheduled date of arrival.
30 days or less
The total cost of stay will be charged for cancelations made during the last 30 days before the expected day of arrival.
Notice
Written notification is required in order to cancel a confirmed reservation.
No show up
The total cost of stay will be charged in case of early departures or no show up.